You’ll receive a shipping confirmation email with tracking details as soon as your order is on its way! You can check the status of your order a few different ways:. 1. Click the tracking link in your shipping confirmation email. 2. Log into your Eva
At this time, Eva NYC only ships within the continental US. We're working hard to be accessible to all of our international consumers ASAP!. All Eva NYC orders ship with the carrier that provides the most optimized shipping option - we'll find the fa
To start a return or exchange for your eva-nyc.com order, head over to our Returns & Exchanges page and follow the prompts to submit your request.Returns are manually processed and may take up to 5 business days from the day your order is received to
All promotions are valid on eva-nyc.com purchases only. Offers are not valid in conjunction with any other additional offer, promotions, or subscription order. Not valid for cash. No price adjustments. Offers cannot be applied to previously placed of
Our fulfillment center works to process orders quickly. We know you can't wait to get your haircare. Because of this, we are not able to cancel, add, or remove products once an order is placed. If something isn't quite right, email us at info@eva-nyc
We apologize for any inconvenience this may have caused. Our current shopping policy restricts the purchase of each product to a maximum of 4 units. If you’d like to request an increase in units purchased, please feel free to contact us at info@eva-n
Our fulfillment center works to process orders quickly. We know you can't wait to get your haircare. Because of this, we are not able to update a shipping address once an order is placed. If something isn't quite right, email us at [email protected] o
If something didn’t arrive with your order, we’ll take care of it! Please email [email protected] with your order number and a photo of what you received. We’ll make sure the missing item is sent your way. We can only assist with orders placed direc
Products purchased through Target, Ulta, Amazon, or any other authorized retailer must be returned directly to the retailer where they were purchased, following their return policy and process. We’re only able to process returns or exchanges for orde
Products purchased through Target, Ulta, Amazon, or any other authorized retailer must be returned directly to the retailer where they were purchased, following their return policy and process. We’re only able to process returns or exchanges for orde