What is the status of my order?Updated 18 days ago
You’ll receive a shipping confirmation email with tracking details as soon as your order is on its way! You can check the status of your order a few different ways:
1. Click the tracking link in your shipping confirmation email.
2. Log into your Eva NYC account to view your order history and tracking info.
3. Enter your order number and email on our Order Status page [link if you have one].
4. Reach out to our Customer Experience team at [email protected] if you need extra help.
If your tracking number isn’t updating right away, don’t worry—your order is likely already on its way. Carriers sometimes take a day or two to update scans.