Thanks for your order! Your rewards points will appear in your account once your order has been fulfilled and shipped. If your order has already shipped and you still don’t see your points, feel free to reach out to our team at [email protected]—we’re
Your reward balance can be found when you are logged into your account.
If you return an item that you have earned loyalty points for, the points for that item will be deducted from your points balance.
You cannot combine additional discount codes with your rewards offering or subscription order.
Login to your Eva NYC account and on our Rewards page, under the “Redeem Rewards” section, you can simply select which eligible reward you want to redeem. You can copy the discount code and paste it at checkout in the discount field.
Each qualifying purchase will automatically extend the expiration date of all unused points in your account for 12 months from the month of the qualifying purchase. If the account has no qualifying purchase activity within a 12-month period, all poin
Unfortunately, you cannot claim points from previous purchases.
Just upload your receipt (purchased in the last 14 days) above and our team will get back to you in 72 hours via email. You'll receive an automated email when your receipt is approved (or an email with additional questions). We reserve the right to d
Unfortunately, we need an itemized receipt with store details, date and timestamp to issue reward points.
Your friend must make their first purchase using your referral link to receive your referral points. Be sure to remind your friend to make their purchase. Only one referral coupon code will be applied to cart for each referral.
No worries! Reach out to us at [email protected] within 48 hours of your purchase, and we can offer one-time accommodation by applying the discount retroactively. However, the rewards used for the discount will be deducted from your account.After 48 h